The L&D Playbook—Part I
The L&D Playbook—Part I
A Practitioner's Guide to Redesigning Leadership Programs
You inherited a leadership program with mediocre smile sheets, no behavior data, and a senior sponsor who wants demonstrable impact by year-end. This playbook provides you with tactics to generate a defensible diagnosis, rebuild a design, and draft a measurement plan—everything you need before you ever have to pitch it.
Built from over 20 years of program design experience inside top business schools, Part I walks you through the exact sequence for turning an underperforming leadership program into one that actually changes behavior—not just satisfaction scores.
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ADDITIONAL INFORMATION
What's Inside
- DIAGNOSE THE "WHY": Using six dimensions and five stakeholder conversations to identify the issues that matter most, get a fast, honest read on what is working, what is not, and why.
- PRE-WORK: Replace generic pre-reads with a focused sequence that surfaces real challenges before day one—allowing the program to begin with meaningful insight rather than introductions.
- COHORT ACCOUNTABILITY: Design peer accountability that continues beyond the program through intentional cohort sizing, team structure, and post-program pods that help sustain behavior change over time.
- MANAGER ENGAGEMENT: Loop in the one stakeholder most programs skip. Scripts, touchpoints, and a scorecard make the manager a co-owner of the change instead of a bystander.
- BEHAVIOR CHANGE AND LEARNING OUTCOMES: Move beyond smile sheets with a four-layer measurement approach that connects learning, application, behavior change, and impact to meaningful business outcomes.
Who It's For
Anyone who has inherited, or is about to inherit, a leadership development program that isn't producing results: L&D leaders, CLOs, HRBPs, and program owners under pressure to show impact fast.
What You'll Walk Away With
- A defensible diagnosis you can bring to your CHRO or senior HR/learning sponsor in two weeks
- Four rebuilt design moves: pre-work, cohort accountability, manager engagement, and measurement
- A measurement plan that holds up under scrutiny